Incident problem management(servicenow,l1/ l2)
Guadalajara
...participate in an on call rotationThe individual is responsible for working on requests and incidents based on clients tickets, using the documentation and procedures put in place in their business unit.The individual will escalate issues to the manager and/or the appropriate team based on complexity and priority.The individual [...]
Industria: Sanidad - Salud - Cuidado de personas